Program Business Analyst (Custody)

Our client is undertaking a major transformation of its Custody operations, introducing a new strategic platform designed to modernize and future-proof its services. To support this initiative, they are looking for a highly experienced Senior Business Analyst who can lead complex requirements work, bring structure to challenging situations, and drive progress across business and technology teams.

In this role, you will play a key part in translating business needs into clear requirements and sustainable solutions. You will work closely with stakeholders across business operations, technology, architecture, development, and product management, ensuring alignment between business objectives and technical capabilities.

Beyond traditional business analysis, you will take a coordinating role when needed, helping manage dependencies, resolve challenges, and maintain momentum throughout the delivery process. This is an opportunity to make a meaningful contribution to a large-scale transformation initiative with significant impact on the future of Custody services.

Key Responsibilities

• Lead business analysis and requirements work from initial assessment through design, implementation, testing, and business acceptance.

• Collect, analyse, structure, and document business requirements, ensuring they are clear, relevant, and actionable.

• Plan and facilitate requirements for workshops and refinement sessions with key stakeholders.

• Collaborate closely with business stakeholders, operations, architects, developers, and product management.

• Translate business needs into practical solutions that align with operational requirements and system capabilities.

• Challenge unnecessary complexity and promote pragmatic, efficient, and sustainable solutions.

• Coordinate requirements activities, stakeholders, and dependencies to support effective delivery.

• Contribute to planning, progress follow-up, and alignment between business and technology teams.

• Proactively identify risks, issues, and dependencies that could affect delivery, and help drive them towards resolution.

• Take ownership of complex analysis activities and ensure requirements are followed through to implementation.

Our client is a leading player in the banking and finance sector with over 100 years of history – yet fully focused on the future. Driven by entrepreneurial thinking and innovative ideas, they describe themselves as an IT company with a banking license. If you want to combine technology, innovation, and finance in a company that challenges traditional norms, this is the place for you.

Scope of employment: Full-time, 100% Type of contract: Fixed-term employment as a consultant via JobBusters. Start date: November 2026 End date: 2027-11-10, with the possibility of extension In your application: Please ensure that your CV clearly demonstrates how you meet the qualifications required by the client.

• Extensive experience working as a Senior Business Analyst within Custody.

• Deep knowledge of Custody products, processes, and operational workflows.

• Experience working in large-scale transformation programmes involving business and technology.

• A strong technical understanding and proven experience collaborating closely with technology teams.

Experience in the following areas would be particularly valuable:

• Custody tax reporting: Hands-on experience and a strong understanding of tax reporting within Custody.

• Tax reporting frameworks: Experience with QI, TRACE and/or KU reporting.

• Shareholder services and global markets: Knowledge of SRD II, global markets, and Custody data models.

• Vendor solutions: Experience with Broadridge, ISS, or equivalent platforms for voting and disclosure services.

• Operational and technical translation: A practical understanding of how tax-reporting requirements translate into operational processes, business requirements, and system solutions.

• Secure employment with a collective bargaining agreement, insurance coverage and occupational pension

• Wellness allowance and employee discounts and offers via Benifex (e.g., health, leisure, transport and healthcare)

• Flex pension and access to the Lifeplan pension advisory service

• Additional compensation during parental leave

• Occupational health services

• Long-term assignments and a dedicated Consultant Manager for personal support

• Opportunities to build valuable experience, expand your network and grow your future career

We review applications on an ongoing basis. As recruitment processes in the consulting industry can move quickly, the position may be filled before the advertised deadline — so we encourage you to apply as soon as possible.

You do not need to submit a cover letter. Instead, please respond to the screening questions included in the application process.