Customer Service / Account Manager

About Us:

Swedish Nutra is a Malmö-based family company and a leading provider of premium liquid vitamins and nutritional supplements. We are a growing company with distribution all over the world. We offer a warm and pleasant work environment and care that each individual thrives. Swedish Nutra offers an enterprising environment with good opportunities to develop and grow in the work role.

Position Overview:

As part of our exciting expansion, we’re on the lookout for a energetic and organized colleague to join our team. In this role, you will be the a contact for our customers, helping them with inquiries, resolving issues, and promoting our range of products. A large part of this role is Sales. You will actively drive sales and upsales i your day to day business. You will play a critical role in enhancing customer satisfaction and driving sales!

Key Responsibilities:

• Deliver outstanding customer service that delights our clients.
• Efficiently handle customer inquiries and resolve any complaints.
• Process orders and manage customer accounts.
• Maintain a deep understanding of our product line to effectively assist customers.
• Drive inhouse sales

Requirements:

• Communication and interpersonal skills.
• Ability to build and maintain positive customer relationships.
• Basic knowledge within logistics (aka you don´t have to be an expert)
• Problem-solving skills and attention to detail.
• Strong work ethic and the ability to work independently.
• Fluent in English

How to apply

Selection is ongoing, so apply as soon as possible by submitting your resume, including your cover letter in the same document (one file for CV and cover letter).

• Start date: As soon as possible.
• Workplace: Swedish Nutra AB, Lodgatan 19, 211 24 Malmö.