Multilingual Customer Service & Office Administrator

Multilingual Customer Service & Office Administrator

Smart Val Redovisning Sverige AB is looking for a reliable, organised and service-oriented Customer Service & Office Administrator to join our growing accounting firm in Sweden.

In this role, you will support our daily office operations and maintain regular contact with clients. A significant part of our client base speaks Urdu and Punjabi, so fluency in English and Urdu and is essential. Knowledge of Swedish is considered an advantage.

Key Responsibilities

Communicate with clients by phone, email and digital channels
Receive, organise and follow up client documents
Follow up missing information and documentation
Assist with invoicing and general administrative tasks
Schedule and coordinate client meetings
Maintain accurate records and filing systems
Respond to general client enquiries
Provide administrative support to the accounting team

Requirements

Bachelor's degree or equivalent qualification
Previous experience in administration, customer service or a similar role
Fluent in Urdu, Punjabi and English
Swedish language skills are an advantage
Good computer and office software skills
Strong organisational and communication skills
Ability to work independently and manage several tasks at the same time
Professional, responsible and customer-focused approach

We Offer

Full-time employment in a growing Swedish accounting firm
A varied role combining customer service and administration
A professional and supportive working environment
Opportunity to work with an international client base
Long-term opportunities for professional development

Employment: Full-time

Employer: Smart Val Redovisning Sverige AB

Workplace: Lidköping, Sweden

Start date: By agreement

Applications are welcome from qualified candidates both within and outside the EU/EEA.

How to Apply

Please submit your CV together with a short cover letter describing your education, relevant work experience and language skills.