Customer Meeting Point Planning Specialist, Ingka Services AB, Malmö

Customer Meeting Point Planning Specialist
Group Expansion, Ingka Group, Malmö, Sweden

GROUP EXPANSION
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.

ABOUT YOU
We believe that you are passionate about creating the future IKEA and motivated by increasing customer value as well as contributing to overall success and results through collaboration. You get inspired by working together in in an ever-changing multi-dimensional environment. Finding new ways through co-creation with colleagues and other IKEA units and living the IKEA culture and values also motivates you.

In this role you bring proven advanced training in architecture, Store design or equivalent and minimum 5 years of experience in executing Expansion Planning & Store Design and Retail Establishment Process. You also have multicultural experience and you have experience from working with new CMP projects and major rebuilds.

You have knowledge in:

• Expansion Planning & Design Process
• Retail Establishment Process
• the way to initiate, plan, execute a project in a defined time frame
• IKEA retailing concept
• IKEA visual identity
• efficient operational standards for a Customer Meeting Point (CMP)
• IKEA concept, brand objectives, values and vision
• the way to create and implement change initiatives and manage stakeholders in IKEA
• IKEA multichannel shopping experience

As a person you are able to apply knowledge of industry trends, outlooks and emerging technologies as well as meet quality standards and produce quality work products. You make a direct effort to achieve long-term sustainable profit on project level and you can work and perform with flexibility and simplicity. Furthermore you understand customer needs in order to challenge common ways. You are appreciated for communicating and presenting clearly within specific areas of expertise using IKEA tone of voice.

ABOUT THE JOB
As a Customer Meeting Point Planning Specialist you will be responsible for planning the exterior and interior design of the building for new CMPs or major rebuilds, as part of planning projects, on the basis of the IKEA Brand and latest conceptual design. You will also be responsible for providing markets with solutions adapting to local pre-requisites and regulations.
You will:
• design the outside of the CMP according to the conceptual drawings, ensuring a strong IKEA visual identity based on market input
• design the inside of the building according to the IKEA architecture conceptual solutions, being the preconditions for an efficient and effective commercial lay-out based on market input
• optimize the main flows of the CMP for high operation efficiency (on a high level)
• be responsible for the design work for Store In Shape As New Investments which impact the store architecture
• secure a low execution cost and take into account local specific regulations
• work with several CMP projects in parallel and with clearly defined time frames
• cooperate with the CMP Planning Manager who is the natural speaking partner towards architects, planning specialists and the market organisation
• work across functions within Ingka Group and collaborate with other IKEA units
• drive an open and sharing climate, being a role model of the IKEA values

In this role you will report to the Customer Meeting Point Planning Manager.
This role is located in Malmö.

If you have any concerns or questions about the recruitment process please don't hesitate to contact us at [email protected]

Warmly welcome with your application!